PRIVACY POLICY

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Privacy Policy

mediSOS built the MediSOS app as a Free app. This SERVICE is provided by mediSOS at no cost and is intended for use as is.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at MediSOS unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Email, Vehicle Number, Health Records, Contacts, Location. The information that we request is will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app:

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:


We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

MediSOS, is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through software applications (including mobile applications) and websites (including the website currently located at http://www.MediSOS.com that we operate and that contain or link to this Privacy Policy (such applications and websites, the "Applications"). By downloading, accessing or using the Applications, or providing information to us in connection with the Applications, you agree to the terms and conditions of this Privacy Policy.

We may change this Privacy Policy at any time. Please take a look at the "LAST UPDATED" legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we make the revised Privacy Policy available through the Applications. Your use of the Applications or the submission of any information in connection with the Applications following such changes means that you accept the revised Privacy Policy.

JURISDICTIONAL ISSUES

The Applications are controlled by us from India; accordingly, this Policy, and our collection, use and disclosure of your Personal Information, Protected Health Information and Additional Health Information, is governed by Indian law, and not by the laws of any country, territory or jurisdiction other than India. We do not represent or warrant that the Applications, or any functionality or feature thereof, are appropriate or available for use in any particular jurisdiction. Those who choose to access or use the Applications do so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. By using the Applications and submitting any Personal Information, Protected Health Information or Additional Health Information, users from outside India acknowledge that the Applications are subject to Indian law and consent to the transfer of Personal Information, Protected Health Information and Additional Health Information to India, which may provide a different level of data security than in their country of residence, and waive any claims that may arise under their own national laws.

PERSONAL INFORMATION

Personal Information We May Collect

"Personal Information" is information that identifies you as an individual. We and our service providers may collect Personal Information from you, such as:

Protected Health Information, Additional Health Information and Other Information, as defined below, may be collected in connection with the Applications in addition to Personal Information. The collection, use and disclosure of such information are addressed separately below, under the headings "HEALTH INFORMATION" and "OTHER INFORMATION".

How We May Use Personal Information

We and our third-party service providers may use Personal Information:

For our business purposes, such as quality assessment, data analysis, audits, developing new products, enhancing the Applications, improving our services, identifying usage trends, developing tools which help you assess the performance, competence and qualifications of healthcare professionals and conducting training programs for such professionals, and determining the effectiveness of our promotional campaigns.

As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, or that of our affiliates, you or others; (g) at our discretion under emergency circumstances, to notify emergency services or your family members, personal representative or other individuals involved in your care of your location and condition; or (h) to allow us to pursue available remedies or limit the damages that we may sustain.

How Personal Information May Be Disclosed

Your Personal Information may be disclosed:

If we combine any Personal Information with any information such that the combined information meets the definition of Protected Health Information or Additional Health Information, as set forth below, then the combined information will be treated by us as Protected Health Information or Additional Health Information, as applicable, as long as it is so combined.

HEALTH INFORMATION

There are two categories of Health Information that we may collect through the Applications: Protected Health Information and Additional Health Information.

"Protected Health Information" is individually identifiable health information which is created or received by a covered entity (for example, a health care provider or health plan) and which relates to the past, present or future physical or mental health or condition of an individual, the provision of health care to an individual, or the past, present or future payment for the provision of health care to an individual. We and our service providers may collect Protected Health Information in connection with the Applications.

"Additional Health Information" is information which does not fall within the category of Protected Health Information above (typically because it was not created or received by a provider or health plan), but which is the combination of Personal Information with information related to past, present or future physical or mental health or conditions, the provision of health care to an individual, or the past, present or future payment for the provision of health care to an individual. We and our service providers may collect Additional Health Information in connection with the Applications.

How We May Use Protected Health Information and Additional Health Information

We and our may use Protected Health Information and Additional Health Information:

How Protected Health Information and Additional Health Information May Be Disclosed

Your Protected Health Information and your Additional Health Information may be disclosed:

As we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or government authorities, including public or government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, or that of our affiliates, you or others; (g) at our discretion under emergency circumstances, to notify emergency services or your family members, personal representative or other individuals involved in your care of your location and condition; or (h) to allow us to pursue available remedies or limit the damages that we may sustain.

OTHER INFORMATION

Other Information We May Collect

"Other Information" is any information that does not reveal your specific identity, such as:

How We Collect Other Information

We and our third-party service providers may collect Other Information in a variety of ways, including:

How We Use and Disclose Other Information

Please note that we may use and disclose Other Information for any purpose, except to the extent we determine that we are required to do otherwise under applicable law. If we so determine that we are required to treat any Other Information as Personal Information under applicable law, then, in addition to the uses listed in the "How We Collect Other Information" section above, we may use and disclose such Other Information for all the purposes for which we may use and disclose Personal Information.

In some instances, we may combine Other Information with Personal Information, Protected Health Information and/or Additional Health Information (such as combining your zip code with your name, or with your name together with a medical condition). If we combine any Other Information with Personal Information, Protected Health Information or Additional Health Information, then the combined information will be treated by us as Personal Information, Protected Health Information or Additional Health Information, as applicable, as long as it is so combined.

THIRD PARTIES

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including our third-party service providers (including cloud service providers such as Amazon Web Services LLC), any healthcare providers, Insurers, employers, and, if applicable, Apple Inc., and any other third party operating any software application or website to which the Applications contain a link. The inclusion of a link on the Applications does not imply endorsement of the linked software application or website by us or by our affiliates.

THIRD-PARTY ADVERTISERS

We may use third-party advertising companies to serve ads when you visit the Applications. Please note that these companies may use information about your use of the Applications to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements to the Applications, these companies may place or recognize a unique cookie on your browser. If you would like more information about this practice, and to know your choices about not having this information used by these companies, please visit http://networkadvertising.org/optout_nonppii.asp.

SECURITY

We seek to use within MediSOS, LLC reasonable physical, technical and administrative measures to protect Personal Information, Protected Health Information and Additional Health Information under our control. Unfortunately, no data transmission over the Internet or data storage system is guaranteed to be 100% secure. Please also be aware that we may use third-party cloud service providers (such as Amazon Web Services LLC) that provide hosting, data storage and other services pursuant to standard terms and conditions that are generally non-negotiable; these service providers inform us that they apply security measures they consider adequate for the protection of information within their system.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the "Contacting Us" section below.

CHOICES AND ACCESS

Your choices regarding our use and disclosure of your Personal Information, Protected Health Information and Additional Health Information

We give you choices regarding our use and disclosure of your Personal Information, Protected Health Information and Additional Health Information for marketing purposes. We will use and share your Personal Information, Protected Health Information and Additional Health Information for marketing purposes only in accordance with such choices. For example, we will not use or share your Protected Health Information for marketing purposes unless you opt-in. In addition, you may opt-out from certain uses and disclosures of Personal Information and Additional Health Information as set forth below. Further, if you have previously opted-in to the use and sharing of Protected Health Information for marketing purposes and wish to change such preferences, you may do so by following the opt-out instructions set forth below.

We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out as described above, we will not be able to remove your Personal Information, Protected Health Information or Additional Health Information from the databases of our affiliates or unaffiliated third parties with which we have already shared such information (i.e., to which we have already provided such information as of the date that we implement your opt-out request). Please also note that if you do opt-out of receiving marketing-related messages from us, we may still send administrative messages to you; you cannot opt-out from receiving administrative messages.

USE OF APPLICATIONS BY MINORS

The Applications are not directed to individuals under the age of thirteen (13), and we request that such individuals do not provide Personal Information through the Applications.

CONTACTING US

If you have any questions about this Privacy Policy, please contact us by e-mail at legal@MediSOShealth.com.

Please note that e-mail communications are not always secure; so please do not include Protected Health Information, Additional Health Information, credit card information or other sensitive information in your e-mail messages to us.